quadsearcher
1K Club - QQ Shooting Star
- Joined
- Nov 8, 2010
- Messages
- 1,212
I recently gave negative feedback for the first time, and before the situation was resolved. This wasn't a product issue or shipping damage, but simple zero communication from the seller. A box of 8-tracks in nice shape that I ran across when I wasn't even looking for them. The seller simply did not ship, and gave complete silence to three increasingly unhappy messages from me.My money was refunded for the flash drive, which shows that eBay purchases of questionable items is perfectly safe! The thing that bothers me is that I can't leave feedback.
The feedback thing opens up dilemma, the product was bad deserving a negative but the situation was taken care of quickly deserving a positive or at least a neutral response. A negative would help deter others from ordering a bad product and be the more useful response.
At that point I gave my first ever negative feedback, simply reporting what happened (or didn't happen in this case).
Opened a case with ebay, stating perhaps the seller had some hardship and I'd be happy to receive the item.
When they replied with a refund because the seller "did not give valid shipping information", and I noticed on the seller's page they had since added new items, I was glad I helped warn future purchasers.
When ebay asked for confirmation that this was resolved I clarified that it wasn't invalid shipping information, it was no information at all and I suspected the seller simply changed their mind about selling after they had the money.