Paypal mailing addresses

[GOS]

As many of you know, I have sold a significant amount of my music library via Paypal. Something that is confusing/frustrating is that 90% of the time I have to request your mailing address for shipment. When I ask this, many of you are surprised that Paypal didn't tell me that information.

So, I'm guessing 1 out of 10 transactions shows me your mailing address. Is it something I'm doing wrong?

 

[Sonik Wiz]

As many of you know, I have sold a significant amount of my music library via Paypal. Something that is confusing/frustrating is that 90% of the time I have to request your mailing address for shipment. When I ask this, many of you are surprised that Paypal didn't tell me that information.

So, I'm guessing 1 out of 10 transactions shows me your mailing address. Is it something I'm doing wrong?

I guess if you are Amazon or the such all those blanks are filled in. Buyers should volunteer that info up front for you.

 

[peterzach]

Gene,

I know it's a pain but when I am selling I ask every person to given me their address as I was burned once by going by the paypal address and it was a incorrect address.

peter

 

[JonUrban]

I bet it has to do with the "Friends and Family" deal. By saying that someone is a friend, it's a fee free transaction, so they probably figure it's just a transfer of money with no shipping/item involved. However, the buyer has no PayPal protection if the seller shafts them - which would never be the case with a GOS sale!

If one does it the normal buyer/seller way, you'd probably get the address, but also get charged their PayPal transaction fee, and the buyer could request a refund if unhappy

It's the only thing that makes sense

 

[quicksrt]

Gene,

I know it's a pain but when I am selling I ask every person to given me their address as I was burned once by going by the paypal address and it was a incorrect address.

peter

The PP "confirmed address" means that seller will not get burned if they send to it. That's the deal, use the PP addy and seller is protected. If the buyer provides something different I would not send the item out to that buyer. That is the stated rule.

If using F&F payment, then buyer should provide their addy in a PM, and not mention discs or any items in the PP comment field. I've been around the block several times on this issue.

 

[Imbobman]

I bet it has to do with the "Friends and Family" deal. By saying that someone is a friend, it's a fee free transaction, so they probably figure it's just a transfer of money with no shipping/item involved. However, the buyer has no PayPal protection if the seller shafts them - which would never be the case with a GOS sale!

If one does it the normal buyer/seller way, you'd probably get the address, but also get charged their PayPal transaction fee, and the buyer could request a refund if unhappy

It's the only thing that makes sense

Jon, I think I you are right about that. Sort of an odd situation.
I've only been on sending funds not receiving funds end of the F & F payments.
Good to know this, thanks!

 

[GOS]

If using F&F payment, then buyer should provide their addy in a PM, and not mention discs or any items in the PP comment field. I've been around the block several times on this issue.

I get what you're saying there, and it makes absolute sense. In other words, if PP is monitoring all these transactions, they could put 2 and 2 together about stuff being sold without them making their cut.
As if they aren't making a ton of money anyway...but hey. Business is business.

 

[GOS]

Now I know why some of you put odd statements in the comments section of the transaction. Just had an aha moment.

 

[2ManySpeaks]

I do a lot of transactions through Pay Pal and can confirm it's definitely the "friends and family" option that's causing the issue. Only merch purchases will result in the recipient of the cash receiving the senders shipping information.

 

[stoopid]

Unless buying from an actual friend or someone I've done numerous prior deals, I always add a couple dollars to cover the PayPal fees and cover both our arses. Friends and Family is really best reserved for actual friends and family, people learn this too late when casually using it and finally get burned. GOS is obviously a trusted seller so that really doesn't apply specifically here, more a PSA for general use of this option.

As a long time PayPal user and seller, quicksrt is spot on -- you must send to the PayPal confirmed address or any buyer/seller protections are forfeited if a claim needs to be made. That is the exact reason for the "confirmed" address, and is PayPal policy for protections.