Hi Reagan!
Sorry for not getting back to you on Monday, we've just come back this week and it's the usual "Back to work" meetings and nonsense that always seems to dominate the return to work at the start of the year.
To clarify our 5.1 system: In a discreet 5.1 set-up - in movies predominantly it's vocals that are steered to the centre to match the screen content of talking, with some effects sent to the centre (though not many, 5.1 mixing engineers seem to avoid it I've noticed) - same with music, a lot of vocals get deliberately mixed into the centre to simulate an on-stage singer, regardless of where on stage they may actually be.
Our decoder doesn't separate vocals from the mix, it separates the centre channel. That means anything in the image content that is leaning towards the front centre will be represented there in some form. In music production that often includes drums and sometimes the lead guitar / acoustic guitar. If we removed the vocals and put them in the centre, we would destroy the sound stage, which goes entirely against our philosophy and the point of tte product and also against the original intention of 5.1 which was to give every listener the correct stereo image. Somewhere along the way that concept got corrupted and people started to view it as the "vocals" channel.
Having had a listen, and going by other reports of the centre being over-emphasised, it appear thus far that the centre decode isn't overly aggressive, it's just a bit too high in level. I will adjust and listen further, and update you accordingly. In the meantime, I suggest dropping the level of your centre channel by ~3db, depending on your room, speakers and set-up, while listening in 5.1.
Cheers
~David