Tom2112
Member
Rhino did the same thing for me.Got another email from Rhino. They simply shipped another unit. For those whose boxes are doing nothing.......I would definitely start trying to reach customer service
[email protected]
Rhino did the same thing for me.Got another email from Rhino. They simply shipped another unit. For those whose boxes are doing nothing.......I would definitely start trying to reach customer service
[email protected]
The travel times you mention, 3 days to NJ, 1.5 days from NJ to PA, could easily happen faster. But that's what the faster shipping options are reserved for. The reason you didn't get faster shipping is because it comes at a premium price, and that price wasn't paid. What was paid for was likely ground shipping. If they got it to everyone faster, then there would be complaints about the cost...How USPS handles mail and packages is why they are always getting bashed. If they would handle stuff in an efficient manner, they might save $$$$$ and be more reliable and profitable so they can hire more postal workers. I can't tell you how many mail items go all over the place to get to me. And I'm sure others have the same experience.
Even this example, the product went from Carlsbad, CA. to Fontana CA, (90 miles north it took 3 hours for the package to arrive in Fontana). I'm OK with that.
Then took 3 days to go to Bridgeport, NJ! Why 3 days (72 hours)? Throw the stuff on a plane, 6 hours to East Coast...or am I just insane. I would think 1 day from Fontana to Bridgeport.
Bridgeport is a little over an hour from where I live. It took 1.5 days from Bridgeport, NJ to Morrisville, PA. (53 miles). Out for delivery today.
Why couldn't the package go directly to Morrisville from Fontana?? Morrisville is a huge P.O. hub, as is Hamilton NJ, which the package could have went there too and it would have chopped off 1-2 days.
They could have saved almost 4 days of handling the package. But what do I know, LOL
I did the exact same thing yesterday. All these great reviews and the waiting is just killing me!I ordered one from The Doobie Brothers web page and one from Rhino.
Rhino has at least been good about tracking.
But I’ve heard little from the DB.
It seems my main USPS office held it for almost two days before sending to the local office for delivery. It now says it’s out for delivery today. They usually come through with that promise. What irritates me, is UPS Tracking notices that claim a package will arrive on a particular day then gets pushed back a day or two.
Now, the bigger question is; can I get Mrs. Pupster to sit through 4 cranked up DB albums in a row? Time to get creative and perhaps dig deep into what I’m willing to pay
The travel times you mention, 3 days to NJ, 1.5 days from NJ to PA, could easily happen faster. But that's what the faster shipping options are reserved for. The reason you didn't get faster shipping is because it comes at a premium price, and that price wasn't paid. What was paid for was likely ground shipping. If they got it to everyone faster, then there would be complaints about the cost...
That's awesome, I'm just waiting for the mail-person to get over here, we tend get our mail on the evening side.Well the tracking site said it would be here Saturday, but it was in my mailbox today! So that's not bad.
The bottom line is the release date was the 4th, the 5th,6th,7th, were holidays/weekend, so to me that's Fri-Mon-Tue-Wed-Thu, received 4 days after the release date. For "standard" shipping, that's perfect and about what one would hope for. I've spent money on expeditied shipping and not received stuff this quickly.
Are you sure? I thought the problem was only for PCM 4.0 mixes. I just tried the Chicago Quadio set on mine and it plays DTS-HD Master Audio 4.0 just fine.Ha! I had totally forgotten that my Sony UBP X800 does NOT play 4.0 mixes! I stopped the Blu-ray, put it in the OPPO, and W O W! ABSOLUTELY EVERYTHING I had hoped for and dreamed about! Can't WAIT to get home from my practicum and get lost in the sonic bliss!
I never heard back from them at all and nothing about a replacement!!!
Sounds about right to me. Ditto Amazon. It's good for their business, not bad for it-in spite of what the Ministry of Truth says.UPS contracts with USPS to save money. USPS is happy to be getting the business. It’s actually a good thing that you can continue to track the package using the same system.
I emailed them and asked for them to check on my order. It couldn't hurt.Rhino did the same thing for me.
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