I see that you ordered an odd number of SACDs and a couple of your cases were damaged. You didn't follow GOS's Law!
Well, here's the thing. Any time I have a cracked case (and I've had several), it's when I order an odd number. Ever since I started buying in even numbers...never a crack. I mean, it only makes sense with the shape of the packaging they use. (which, I actually like....when I order in 2's)
What would they do if you order 20? I assume that would arrive in a box of some sort.