Sept 4, 2020 - Official release date for Doobie Brothers Quadio at $59.98 List

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This just in from the official Doobie Brothers List Price Plus Shipping & Handling site that indicated ship date of 8/26 when ordered.
Well, as Cheech & Chong said, things are tough all over.

Hello,

Thank you so much for preordering the Doobie Brothers Quadio Boxed Set. As you know, this set is being released on September 4th and we know you are anxious to receive it.

It was our intention to have it delivered to you on or around the release date, but unfortunately, due to unanticipated delays caused by Covid-19, we will not have these sets in our warehouse until early next week.

As soon as they arrive, we will ship them right out to you, but we wanted to let you know that it will not be possible to get them to you by the release date.

We apologize for this delay and thank you for your understanding. If you have any questions about your order or need to update your shipping address, please contact [email protected].


Thank you.
Much more informative than what I got back.

"Thank you for contacting Rhino customer service.
We are currently experiencing a surge of emails and cannot provide you with an individualized response at this time.
However, we have assembled some Frequently Asked Questions below.
We hope that the answers to these questions will provide you with the information or resolution that you seek.
However, if they do not answer your question and you still require assistance, please reply to this email.
We are very sorry for the inconvenience and thank you for your patience.
Sincerely,
Rhino Customer Service"
 
It really is an oddity though, you have to admit. I gave them the benefit of the doubt at first, but now that things have gone "silent", I find myself annoyed that the whole system isn't more transparent. Monday, they tell me it's shipped. Well, that may or may not be true. Maybe Rhino did ship it......to a USPS facility for further processing. No clue. Because the tracking number I received is not a UPS tracking number (those start with 1Z) When I click the track # via Rhino, I get an error message (odd) yet if I plug that same number into USPS, I get a "we're waiting on the shipment" or something to that effect.

Anyway. I'm easily annoyed at things I don't understand. lol. I can wait.
Much more informative than what I got back.

"Thank you for contacting Rhino customer service.
We are currently experiencing a surge of emails and cannot provide you with an individualized response at this time.
However, we have assembled some Frequently Asked Questions below.
We hope that the answers to these questions will provide you with the information or resolution that you seek.
However, if they do not answer your question and you still require assistance, please reply to this email.
We are very sorry for the inconvenience and thank you for your patience.
Sincerely,
Rhino Customer Service"
Yes, but Rhino told us our copies were "shipped", so I'm pretty sure if they didn't even have them in their warehouse...well...you know. :)
 
Thank you for contacting Rhino customer service.
We just lit up another one and I am so high I am unable to read your email. The warehouse guy got arrested again and our temp is vomiting in the bathroom.
Id really like to help you but I dont know how I am going to get home tonight as I dont remember where I parked my car.
Yea I heard we were getting in some kind of doobie brothers package but I thought this was some smoke from my bro.
I really hope someone from Rhino can help you. I know I cant.
 
It really is an oddity though, you have to admit. I gave them the benefit of the doubt at first, but now that things have gone "silent", I find myself annoyed that the whole system isn't more transparent. Monday, they tell me it's shipped. Well, that may or may not be true. Maybe Rhino did ship it......to a USPS facility for further processing. No clue. Because the tracking number I received is not a UPS tracking number (those start with 1Z) When I click the track # via Rhino, I get an error message (odd) yet if I plug that same number into USPS, I get a "we're waiting on the shipment" or something to that effect.

Anyway. I'm easily annoyed at things I don't understand. lol. I can wait.

Yes, but Rhino told us our copies were "shipped", so I'm pretty sure if they didn't even have them in their warehouse...well...you know. :)
Hey look! Look at my post.....that paragraph at the very top I typed up yesterday...but decided not to whine....so I stopped. WTF? Must have somehow still been in limbo.....dammit.
 
Thank you for contacting Rhino customer service.
We just lit up another one and I am so high I am unable to read your email. The warehouse guy got arrested again and our temp is vomiting in the bathroom.
Id really like to help you but I dont know how I am going to get home tonight as I dont remember where I parked my car.
Yea I heard we were getting in some kind of doobie brothers package but I thought this was some smoke from my bro.
I really hope someone from Rhino can help you. I know I cant.

MPW-100817-a_1024x1024.jpg
 
This just in from the official Doobie Brothers List Price Plus Shipping & Handling site that indicated ship date of 8/26 when ordered.
Well, as Cheech & Chong said, things are tough all over.

Hello,

Thank you so much for preordering the Doobie Brothers Quadio Boxed Set. As you know, this set is being released on September 4th and we know you are anxious to receive it.

It was our intention to have it delivered to you on or around the release date, but unfortunately, due to unanticipated delays caused by Covid-19, we will not have these sets in our warehouse until early next week.

As soon as they arrive, we will ship them right out to you, but we wanted to let you know that it will not be possible to get them to you by the release date.

We apologize for this delay and thank you for your understanding. If you have any questions about your order or need to update your shipping address, please contact [email protected].


Thank you.
If I go into the shopping mall tomorrow and see Doobies Quadio in like f'ing FYE or mom/pop music store ready for purchase...:mad: Cause if you can go out and buy tomorrow in brick and mortar, than what was the point of pre-ordering to ensure you would have it by release date.
 
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Oh and P.S. - I'm 99.9% certain these sets have been sitting in some warehouse waiting to be shipped out. It's not like they just up and starting manufacturing these when the official announcement came out. That sort of process takes months, years in some cases - all the corporate approvals, planning, logistics, marketing, recording the masters to disc, procuring the boxes, the disc envelopes, the brochures, etc, etc. In fact, we know that at least 3 weeks ago @JonUrban had a "preview" copy and one was sent to @edisonbaggins for his LIS YouTube unboxing video.
 
Yes, let's not forget. That includes ME! I am grateful that the Grazing Buffalo, I mean Steel-EYE-Wool really did help get this damn thing released. The only reason we complain about shipping (which, has nothing to do with him) is because we want the damn thing so we can oogle over it and play it very loud.

At least, I plan on it. :)
 
YO, BABY BOYS, CHILL OUT. By this time next week we'll all have the coveted DOOBIE QUADIO BOXSET in our possessions and will have played those Ultra Discrete BD~As numerous times aahhing and ooohing how great they sound!

In the meantime, read a good book, watch some Netflix and/or Amazon Prime and just realize that after years of finally waiting for this moment ..... It's REALLY HAPPENED!


See the source image

I Missed the Original QUAD revolution by about 50 years .... but you don't see me SULKING!
 
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I am hoping Rhino notices the flurry of emails saying "Where's my Doobie(s)" and realise that they need to jump on the next Quadio while the people still want it badly! Maybe the late shipments were a maeketing ploy to gauge how badly QQrswant more and will support Quadio.
 
How realistic is it to expect something to arrive 10 minutes after it was released. They need time to process and pack orders, and shipping isn’t instantaneous.
Star Trek transporters aren’t reality yet :)
Ha!! We could only wish for Star Trek transporters!!

In any event, I hope no one interprets me in the negative. I'm excited and thankful to have this box and when it shows up, it shows up and I will tear the plastic off and play all day long!

The long and short of it, is that these sets haven't just been made yesterday or last week, they have been likely boxed, and palletized for several weeks, maybe several months. I guess the moral of the story is that Rhino Store, etc., should not send "yay your order has shipped" emails when maybe the order did not ship. But enough of my digressing...super excited for this and the Goats Head Soup that "has shipped." :SB
 
This just in from the official Doobie Brothers List Price Plus Shipping & Handling site that indicated ship date of 8/26 when ordered.
Well, as Cheech & Chong said, things are tough all over.

Hello,

Thank you so much for preordering the Doobie Brothers Quadio Boxed Set. As you know, this set is being released on September 4th and we know you are anxious to receive it.

It was our intention to have it delivered to you on or around the release date, but unfortunately, due to unanticipated delays caused by Covid-19, we will not have these sets in our warehouse until early next week.

As soon as they arrive, we will ship them right out to you, but we wanted to let you know that it will not be possible to get them to you by the release date.

We apologize for this delay and thank you for your understanding. If you have any questions about your order or need to update your shipping address, please contact [email protected].


Thank you.
Yep, got the same message in email form.
 
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