Hi all,
Saw a few comments about Gilbert so let me give you an update:
BMG promised we'd have them on 17 Sep, after previously promising we'd have them by the end of August.
After multiple emails to them this week, we were told the blu-rays are only now on their way to Jersey (where Gilbert lives)!
Frustrating isn't the word. Gilbert's management is his daughters, that's who BMG have to deal with, so everything else is getting priority: COVID (fair enough), touring, etc. He finished his tour a couple of weeks ago so god knows what he's been doing - probably having a nice holiday somewhere!
We have sent at least 3 emails to all affected customers (largely non-UK orderers) so I feel we have done our best to keep you in touch and reject one or two suggestions that people don't know what's going on. The last email was sent on 1 of September saying we had been promised 17 Sep.
Obviously now there will be another email.
I wish we hadn't bothered with the signatures. It was BMG's suggestion and of course I said 'great'.
But we are stuck now waiting for this to happen. If I said 'don't bother' then we could get lots of people who will reject the product when they receive it.
Hopefully it won't be too much longer now, but it will still be a least another 7-10 days before we can despatch, I think.
Thanks for your patience.
Paul