Qobuz has decent customer service and I'm in a group on Facebook that is run by Qobuz's David Solomon. Usually if you send him a PM or a message through the group, it's responded to very quickly.But do they have any actual customer service?
I'm genuinely curious, because that utter lack of meaningful customer service may be the single most infuriating thing about Tidal. I'm also thinking ahead, hoping that Dolby has granted Amazon and Tidal a duopoly on Atmos only for a limited time, and that eventually they'll open it up to everyone. (But what in the world are they waiting for?)
As far as Atmos, David said it isn't an option for them in present here and now but...