For the record, I called Acoustic Sounds for a different reason and near the end of the conversation, I decided to ask about VH1. I did not call looking for my order, just curious.You should see their customer review rating on Amazon. It’s only 81%. I’ve never had to speak to someone at Music Direct before and I’ve ordered plenty of items since their early days as a business. A few months ago, I called with a question and the woman that I spoke with was disengaged and a bit rude, like she didn’t want to be there. It wasn’t an experience I’d want to repeat with that company again.
I‘ve placed many orders through Acoustic Sounds too but never had to call them with any questions or problems. Though, I hear that their Customer Service is good.