4 New Quadio releases coming in June!

[modwerks]

It is available again on Rhino's site as of 7/11. Just ordered mine. Looking forward to it.

Good News! Bad News for the Scalper/Flippers...

 

[cornwall198]

Good News! Bad News for the Scalper/Flippers...

Brilliant!!

 

[Old Quad Guy]

Bundle Back in Stock. And Black Sabbath as of July 11.

The Bundle is available:
https://store.rhino.com/en/rhino-store/special-edition-shops/quadio/quadio-bundle/081227818890.html
Black Sabbath:
https://store.rhino.com/en/rhino-st...ranoid-quadio-blu-ray-audio/081227820985.html
Alice Cooper:
https://store.rhino.com/en/rhino-st...babies-quadio-blu-ray-audio/081227827151.html
Jefferson Starship:
https://store.rhino.com/en/rhino-st...ctopus-quadio-blu-ray-audio/081227827199.html
J. Geiles:
https://store.rhino.com/en/rhino-st...jungle-quadio-blu-ray-audio/081227820978.html

 

[Doug G.]

Jeez, you guys are almost making me feel guilty for receiving all four discs a week ago, yesterday. Almost...



Doug

 

[ngv99]

Huzzah! Ordered my bundle. Can't wait!!

 

[somethingcleveridunno]

It is available again on Rhino's site as of 7/11. Just ordered mine. Looking forward to it.

Yup, got mine ordered now.

Should be good news for future releases that there was enough demand for a second batch.

 

[quadrasounded]

Well, I’ll chime in again for laughs. After receiving my cancellation notice for Alice Cooper yesterday I went ahead and ordered it again. Today I get my shipping notice and tracking number for it. As far as my original order of the bundle, no word on Jefferson starship.

 

[stoopid]

Good News! Bad News for the Scalper/Flippers...

Unless we missed the first round, now I have a couple extra to sell and one to enjoy.

 

[Muppet69]

I was going to order Paranoid on it’s own and used the promo code CC22SLA15WMG which gave $3:75 off but it’s shipping fee is $15:99 plus Canadian taxes yadda blarr blarr so it come to $41:69 usd which is approximately $55 Canadian dollars. Hope it’s worth it.

 

[Muppet69]

I was going to order Paranoid on it’s own and used the promo code CC22SLA15WMG which gave $3:75 off but it’s shipping fee is $15:99 plus Canadian taxes yadda blarr blarr so it come to $41:69 usd which is approximately $55 Canadian dollars. Hope it’s worth it.

Bugger it, I can’t resist it, ordered!!!

 

[scooob]

I really don't understand why Rhino/WMG continues to contract with Gnarlywood as its backend fulfillment service--or, for that matter, how Gnarlywood stays in business. I always take loudly-aired internet grievances with a big grain of salt, but if you do a deep Google dive on the company, you'll find complaints about botched order fulfillment, interminable delays, and janky or nonexistent communication going back years. If Zoominfo's stats are still accurate, they're a small company with fewer than 50 direct employees. (Although maybe they rely on subcontractors to staff their warehouses; who knows?) Like Amazon and other fulfillment companies, they increasingly rely on robots and AI--including, by the looks of things, for the baffling email messages that we've been getting (if we're lucky) under Rhino's name.

I don't know if Rhino or Gnarlywood or some other third party is responsible for the Rhino web store, or how orders received through the web store are communicated to Gnarlywood for fulfillment. But all parties involved clearly were not ready for prime time when the orders page went live on the evening of June 22d. It seems as though many of us on the West Coast of North America who ordered and were charged for the bundle as soon as it became available (and before a couple of the individual titles were briefly displaying, wrongly, as "pre-orders") have had the following experience:

• We got two separate shipping notices--one for Black Sabbath and one for J. Geils. Those two items were delivered, separately, a day or two apart, just before and/or just after the US July 4th holiday.
• We've had no notifications about the other two discs (Starship and Alice Cooper), and still haven't received them.
• We've had erroneous emails apologizing for having been billed twice for shipping (we weren't), followed by an erroneous issue of a credit for $13.01 US.
• Two and half weeks in, we're still in the dark and can't find a knowledgeable human being to talk to.

As I've said before: I don't blame @ForagingRhino for any of this; I can only think he's in utter dismay about how his baby has been treated. But man...an experience like this has the potential to tank the program. If Rhino is going to limit Quadio sales to the web store, then somebody's got to get their act together.

Finally, my procrastination pays off: I held off on ordering the bundle until Sunday night, June 25, presumably after the "pre-order" listing dust had settled. I received shipping notice emails with tracking numbers, one for Paranoid and another for the remaining three, at the same time in the early hours of June 28. Both packages arrived in my mailbox on Friday July 7, in perfect condition.

I certainly don't mean to gloat, I think I just got lucky, and I really empathize with all of you who are still waiting for some or all of your order to show up. But for those who might not have ordered yet and have been scared off by the number of problems reported, just know that there have been success stories as well... probably more than you see represented in the thread. I'm wondering if those who ordered the first day were ironically punished for their efforts to support the cause, due to the pre-order listings that two of the discs mistakenly carried at first (didn't see this myself, I'm going by reports I've read here).

We can only hope that @ForagingRhino is lobbying behind the scenes at Rhino to move them away from using Gnarlywood (an appropriate company name, if ever there was one) for fulfillment, unless that's hopeless because they're too deeply embedded contractually or for other practical reasons. I used to work in corporate IT and I know what a major effort, and expense, it can be to switch partners for services like this.

In any case, @ForagingRhino, I hope you won't be disillusioned by all this, and will continue to do what you can to keep the Quadio releases coming. I, for one, will keep buying them, and I'd venture that the majority here will as well, after the sour taste in their mouths has had time to dissipate. Which may happen the moment they hear some glorious vintage quad thundering out of their apparatus in true high fidelity!

 

[Mesozoic Mike]

Finally received shipping notice for my remaining discs. I have already received Black Sabbath. Hopefully, later this week I'll have the rest.

 

[scooob]

... glorious vintage quad thundering out of their apparatus in true high fidelity!

Incidentally, that phrase was a Zappa reference, probably an obscure one but it's been stuck in my head for 40 years:
https://wiki.killuglyradio.com/wiki/Tired_of_Pretending_…

 

[quicksrt]

Jeez, you guys are almost making me feel guilty for receiving all four discs a week ago, yesterday. Almost...



Doug

Many of people on the east coast or mid-west got their orders processed relatively quickly. It's the folks in California - nearly right next door to fulfillment that got lots of delays and chopped up orders.

But I'm glad that some got their things quickly and complete. And I had a couple of Quadio things to listen to while waiting. Not like everyone was in a state of euphoria over "Paranoid" while I saw looking at the forums wondering why not me?

 

[kfbkfb]

Paranoid quad - several years ago, I emailed our classic rock station (KCFX FM) and asked them to play the quad to stereo downmix (sourced from the 2009 UK DTS DVD-V) of songs from the Paranoid album.

KCFX typically plays a song from the Paranoid album about once a day, no answer to my email though.


Kirk Bayne

 

[Nyad]

Fontana got my BS on 6th July, "Preparing for procesing" received numbers (from forwarding carrier?) on the same day and then on the 10th came "Processed"

Does this mean its left the facility and is on the way to the airport?

 

[soesbeout]

I'm trying to order can't get the web site to respond

 

[quicksrt]

I'm trying to order can't get the web site to respond

Try a diff browser. Many have had an issue and then it was resolved by a new sign-in, or guest, or browser or both.

 

[beerking]

Whoa...I mean just fing whoa.
Out of the blue, the other 3 releases have just arrived

 

[weekendtoy]

Sabbath and the bundle are back!

Thank you so much!

Placed an order for Sabbath and Starship immediately!!