I have. Once after my first order to introduce himself and again after placing an order for a gift. The second time he called because they were going on vacation and he wanted to make sure that they could delay shipping the gift order until they returned. Great customer service.
If it was me (and it ain’t), I would check the used record marketplace and see which quad titles had the highest prices. Then see what legal hoops I had to jump through. Pure business decisions.
That is a good idea however you can't tell whether the price is high due to high demand or lack of supply. I suppose if they knew how many of each item were produced (which they probably do), they could gauge demand factoring in supply and use that to make some decisions.
Oh you have the dang things in hand..... And I'd thought at first you were just messin' round with some album cover graphics.
Hey!!!! That was me!!!!I can remember like it was yesterday. I was working for a label, and I set up their web order store and fulfilment, myself and a couple others were working it. When we got our folded flyer type catalog printed (with new releases) sent out to 20,000 people who had ordered from us before - the phone rang off the hook with more orders which was fantastic. But there came to be a point where I was answering the phone just to answer questions of when the items should arrive? And could their new order just placed on internet be bumped up and go out same day rather than the following day? I was answering so many requests for special treatment that I was not getting the postage labels printed on the packages that were all ready to go out later that day. So the calls were slowing our work down by about 1.5 days. And I could not just stop answering the phone because there were also some new orders coming in, and of course we we wanted that business as well. It got so bad that I told someone to "let me do my job and get these orders out on time", and I slammed the phone down and hung up on this person.
Hey, can you send my order out before it releases? I want to surprise everyone in this forum who have been waiting to order it.I can remember like it was yesterday. I was working for a label, and I set up their web order store and fulfilment, myself and a couple others were working it. When we got our folded flyer type catalog printed (with new releases) sent out to 20,000 people who had ordered from us before - the phone rang off the hook with more orders which was fantastic. But there came to be a point where I was answering the phone just to answer questions of when the items should arrive? And could their new order just placed on internet be bumped up and go out same day rather than the following day? I was answering so many requests for special treatment that I was not getting the postage labels printed on the packages that were all ready to go out later that day. So the calls were slowing our work down by about 1.5 days. And I could not just stop answering the phone because there were also some new orders coming in, and of course we we wanted that business as well. It got so bad that I told someone to "let me do my job and get these orders out on time", and I slammed the phone down and hung up on this person.
I want the bundle price but I want you to send me one each week for the next four weeks. That way I get something new to listen to every week.
And I would like you to send the remaining titles to a different address because I am going on vacation, and will be out at the lake in 5 more days.
This is why, whenever I see the order comments section that you sometimes can fill out when you order online, I write something along the lines of "Whoever is reading this, I hope you have a great day! Thanks for all the work you do!"
And the guys from New Jersey, we add…”So get my order out NOW. Capisce?”
But leave the Jewel Case!
