The tray on my 203 sometimes sticks (probably due to lack of use). Have you tried playing video files via a USB thumb drive?I'm afraid I don't take advantage of all its features. I only generally use it as a disc player. It turns on but the tray does not open, but I am able to play music on a USB stick through it.
If your primary requirement is playing discs I wouldn't recommend the Reavon. Not only has the manufacturer abandoned it, the disc drive can be noisy. You would be better off buying the Sony UBP-X800M2.