I ordered my Animals box set from Amazon.ca way way back on 9th July. It’s still never been sent despite being in stock for the last 3 plus weeks. My order qualified for the lowest price guarantee and when the price dropped to $90.13 cdn I was quite happy. It’s on Amazon for $129.00 now and has been for quite a while now so I’d be getting a $40 discount….. but after contacting Amazon and spending an hour going round in circles with 4 customer service agents it’s still not being shipped to me. They said it was on a stop order and that I need to cancel my order and re order and it would be sent out immediately then and as a “special exception” they would credit me with the price difference! I kept asking why don’t you just send it to me at my guaranteed price because it’s in stock and I’ve had it on order for 3 plus months and I’m a prime member (not that that’s made a single bit of difference with any of my orders or deliveries) and they just wouldn’t give me an answer except that I have to cancel my order. I said I’m not doing that and I’m still waiting.
Should I just say screw it and cancel it altogether (I have the BluRay already and plan to get the SACD soon). Or cancel and reorder in the hopes that they reimburse me for the price difference (don’t really trust them on that). Or just leave it and see if it comes eventually. I’m beginning to wonder if I “need” this in my Floyd collection or not, to be honest. Is the box set any good? I could just get the vinyl copy and be done with it and save even more money. See below for my order (description says vinyl too but it’s a box set, they never get it right).
Should I just say screw it and cancel it altogether (I have the BluRay already and plan to get the SACD soon). Or cancel and reorder in the hopes that they reimburse me for the price difference (don’t really trust them on that). Or just leave it and see if it comes eventually. I’m beginning to wonder if I “need” this in my Floyd collection or not, to be honest. Is the box set any good? I could just get the vinyl copy and be done with it and save even more money. See below for my order (description says vinyl too but it’s a box set, they never get it right).