SDE - payment issues? (excised from Who's Next announcement thread)

[DuncanS]

I once had PayPal send the money to Cherry Red Records, but the ordered didn't complete, Cherry Red refunded

 

[Titch]

I had a different problem today. I made a purchase from SDE a few days ago using Paypal - GBP25 + 8 shipping, totaling GBP33. Today I noticed 2 entries on my Visa for this order marked Paypal:ShopSD, one for GBP33 and a separate one for GBP8, thus paying the shipping twice. SDE say they only received GBP33 and are looking into it. I'm waiting to hear back.

Even though I no longer use Shop to pay for anything, when I ordered the Suede SDE yesterday, Shop on the SDE website is still the default mode of payment. I immediately received a code to my mobile phone, to complete the purchase with Shop. Weasels.