I'm battling Rhino at the moment, went to put in an order, got a "Something Went Wrong" notice on placing the order, as no confirmation email arrived, tried again a couple of hours later, worked fine got the confirmation, next thing I know I'm getting 2 shipments and "Ashley" at Rhino Store is telling me I have to return the items at my own cost with international tracked, which will cost more than the order, tried explaining it was their system error and I had just followed instructions on their site, never had these problems dealing with Dr Rhino