Elton John "Madman Across The Water" 50th Anniversary Box Set (3 CDs & 5.1 Blu-Ray)

[Clint Eastwood]

I went on amazon to look at the reviews for Madman....one review from Aug 2022....the customer had gotten a replacement disc......I would venture to say that most people who don't post on forums aren't even aware of the problems...

 

[GOS]

Check out post 247

Yep, and email sent. We'll see where this goes.

 

[PK]

...from Nov. 2022...

 

[stoopid]

Mine arrived, confirmed it's the old disc needing replacement ("EL52851-01" in the hub). Sending the email now.

 

[Steve Bruzonsky]

Did anyone actually get the repaired version in the set?

I did. I ripped it - the 5.1 is 96-24 and the Mick Ronson Madman Across The Water is the first track (its a later track on the SACD) and the original track of Madman is later in my rip. I ordered it I think a month or two, maybe more, after it came out.

 

[Sal1950]

It's so good to see UM standing behind their product like this.

My fav Elton is still Tumbleweed Connection,,
I'd give anything for a modern multich release.
Please ----

 

[boxhead]

It's so good to see UM standing behind their product like this.

My fav Elton is still Tumbleweed Connection,,
I'd give anything for a modern multich release.
Please ----

You don't have the SACD? Or are you after an Atmos mix?

 

[Sal1950]

You don't have the SACD? Or are you after an Atmos mix?

Yea, I have it, and completely forgot it was 5.1
That's what happens when your 73.
Thanks for reminding me.

 

[boxhead]

Yea, I have it, and completely forgot it was 5.1
That's what happens when your 73.
Thanks for reminding me.

Hopefully it will be like a completely fresh listen for you!

 

[GOS]

Mine arrived, confirmed it's the old disc needing replacement ("EL52851-01" in the hub). Sending the email now.

I also sent an email a few days ago. Other than an auto populated email that didn't say much, I have not heard anything back.

 

[cbmmm3]

I also sent an email a few days ago. Other than an auto populated email that didn't say much, I have not heard anything back.

Hi Gene
I received an Auto reply also stating 'make sure to include phone number...blab blah blah...."
So I resent my original with phone number and I got a real reply ( sorta ) stating that replacement disc will ship in 3 to 4 business days

 

[GOS]

Hi Gene
I received an Auto reply also stating 'make sure to include phone number...blab blah blah...."
So I resent my original with phone number and I got a real reply ( sorta ) stating that replacement disc will ship in 3 to 4 business days

Yep, that's exactly what I got, and I did send name/phone/address. No response back.

 

[stoopid]

Noticed on my daily usps digest email, that tells me incoming and outgoing packages for my address, that something is arriving tomorrow from California I don't recognize. I wonder if it's the replacement disc.

 

[GOS]

Yep, that's exactly what I got, and I did send name/phone/address. No response back.

I emailed again yesterday, still no response back at all. Not sure why you all got responses, but I'm not.

 

[dr. simple]

I emailed again yesterday, still no response back at all. Not sure why you all got responses, but I'm not.

Neither have I, but stay hopeful.

 

[360 SOUND]

I emailed my receipt/request in yesterday and got a response that I needed to provide my phone number # and that the replacement will be here in 4-5 days

 

[GOS]

I emailed my receipt/request in yesterday and got a response that I needed to provide my phone number # and that the replacement will be here in 4-5 days

Here is the email I got, as you can see...it's an automated response and they haven't gotten back to me...even after I provided my phone number (they already had my address from my original email)

 

[dr. simple]

Here is the email I got, as you can see...it's an automated response and they haven't gotten back to me...even after I provided my phone number (they already had my address from my original email)

View attachment 95188

Same exact situation here, Gene. I think we should give it a week and try again.

 

[humprof]

Here is the email I got, as you can see...it's an automated response and they haven't gotten back to me...even after I provided my phone number (they already had my address from my original email)

View attachment 95188

Same exact situation here, Gene. I think we should give it a week and try again.

I'd say don't fret. My experience is similar: I sent them a query with my deets (sans digits), they answered on Monday with the standard line about how they'd get a replacement disc in the mail within 4-5 days if I would also provide my phone number for customs purposes, I immediately obliged, and then radio silence--until 5 minutes ago, when I received a shipping notice from FedEx that a package was on its way from "UMG Supply Chain" in London and had already been received at their facility in Feltham, Michigan, with an expected delivery date of tomorrow.

 

[privateuniverse]

Here is the email I got, as you can see...it's an automated response and they haven't gotten back to me...even after I provided my phone number (they already had my address from my original email)

View attachment 95188

I bought the box when it was originally released. When the replacement program was offered, I contacted UMG right away. I got the same automated response that you did. I sent them the information that they asked for. I received no response to that correspondence, but the replacement blu-ray arrived about two weeks later.