Deep Discount is run by the same entity that runs ImportCDs - DirectToU, LLC - so, they have some of the same problems - most notably for me, is packaging. If you order something in a jewel case of any kind, there's about an 80% chance it'll arrive cracked. They just don't seem to get it. Their packaging is not very protective.
I'm not crazy about the packaging...but I've been lucky so far and even the jewel box SACD's haven't been damaged...that's one nice thing about blu ray audio...it's just plastic...